Unconfirmed Orders in Stream are orders which have either been uploaded via a CSV, have been added to Stream by a business partner, added to Stream through an integration/API, or have been manually created in Stream and then saved without being confirmed.
Once these orders land in Stream, you can them confirm them to make them available to be planned for delivery/collection. Until they have been confirmed, they won’t be available for planning.
There are two ways to view unconfirmed orders.
Method 1: Post-Order Upload
When you upload orders to Stream via a CSV file, once the upload is complete you’ll be presented with a confirmation window and a button to ‘Authorise Orders’.
Click ‘Authorise Orders’, which will take you to a screen where you can review and confirm the orders you have just uploaded.
Method 2: Filter in Order Search
Unconfirmed orders can always been viewed from the Order Search screen in Stream, by using the relevant filter to show these orders.
Click the main menu in the top right corner and then click ‘Order Search’.
On the Order Search screen, click the ‘Search’ button to open the advanced search options.
In the top section, you will see an option to search by Order Status.
By default this is set to ‘All active’, but we want to see unconfirmed orders, so click the dropdown menu and select ‘Unconfirmed’ as the status filter
Finally, click the ‘Activate Search’ button in the bottom right and you’ll be presented with a list of all of the unconfirmed orders that match your search criteria.