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Require the driver to take photos

Updated on 11 April 2024

You can require your drivers to capture at least one photograph at each stop on a run, in order to mark the stop as ‘Complete’.

You can turn this on or off in the ‘Mobile App’ section of the ‘Settings’ screen.

  1. Click ‘Menu’ in the top right corner
  2. Click ‘Settings’
  3. Click the ‘Mobile App’ tab of the settings screen
  4. Check the box to enable ‘Make photos mandatory when completing a stop’
  5. Scroll to the bottom and click ‘Save’

Please Note:

  • Photographs taken at the ‘Item’ level don’t count towards this. The ‘required’ photos must be captured at the last stage of the stop process when collecting the customer’s signature.
  • Camera permissions need to be enabled for the Stream mobile app, in order to capture photographs.
  • It is not possible to require photos for one stop and not another, if this setting is turned on, it will be required for all drivers at all stops.
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