StreamTech Ltd, the developers of Stream and Turn are committed to protecting and respecting your privacy.
StreamTech Ltd, is a company registered in England and Wales with company registration number 11880786. Our registered office is 4-6 Kerry Hill, Horsforth, Leeds, West Yorkshire, LS18 4AY.
What information do we collect about you?
We will collect and process the following personal information about you when you provide us with information when filling out a request a demo or trial form, contact us form, signing up to our email newsletter, or adding your details on our live chat application:
- Email address
- Company name
- Product or service you are interested in.
Information collected by us:
This website uses Google Analytics, Google AdWords and Google Display Network, Zoho Live Chat and Canddi to monitor its visitors to better understand how they found the website and how they use it.
Information from other sources:
We work closely with third parties (for example business partners, Google and search information providers) and may receive information about you from them. This may be combined with other information you provide to us, as described above.
By downloading and using our applications:
Our mobile applications obtain the information you provide when you download and register them. Registration with us is mandatory in order to be able to use the basic features of the applications.
In addition, our applications may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the apps.
When you use our applications, we may use GPS technology (or other similar technology) to determine your current location.
What we do with the information we gather and track
We will use the information that we collect about you for the following purposes:
- Marketing/ Promotional
- Targeted advertising
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
We use this information so that we can either contact you about a product or service that we offer or so we can send you regular news and updates about Stream, the services we provide and the events we attend.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include, but not limited to; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity.
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed at the footer of each email campaign.
We also process this information to provide broad demographic information about the market sectors we operate in.
How we share your information
We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:
- Ad service
- As described above, we work with a number of business partners. We may share your information with them for the performance of any contract we enter into with them or you.
We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.
Retention of your information
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at hello[@]go2stream.com. We will respond to your request in accordance with applicable law.
You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at marketing[@]go2stream.com.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Third party links & use of your information
Data Protection Officer
If you have any queries or concerns about the processing of your information that is available with us, you may email our DPO at StreamTech Ltd, 4-6 Kerry Hill, email: gdpr[@]go2stream.com. We will address your concerns in accordance with applicable law.