Articles by Category

Adding a user/driver

Updated on 11 April 2024

Use this guide to help you add a new user to your Stream account. 

Step 1: Go to ‘Users & Drivers’

From the main menu in the top right hand corner of Stream, click ‘Users & Drivers’

Step 2: Click ‘Add’ in the ‘Users’ module


Step 3: Enter the new user’s details

In the popup window that appears, enter the details for the new user, including:

  • Name
  • Profile (Username)
  • Email
  • User type
  • Usual depot
  • Join date

Please note: the ‘Profile’ will be automatically populated as you enter the user’s name and is required to start with the 3 letter prefix for your company account, however the last 7 characters can be edited after you’ve enter the user’s name.

Step 4: Save the new user

When you’ve finished adding the user’s information, click ‘Save’.


You’ll then get a notification saying that a sign in link has been sent to the email address you entered for the user, which they can click to set up a password for their account.

Was this article helpful?

Still need help?