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Splitting a delivery

Updated on 9 August 2024

Sometimes items in the same order have to be delivered in separate instances, due to factors like capacity or availability.

Stream allows you to easily move items between different deliveries for accurate and efficient planning.

Step 1: Go to the Order Details screen

From the main menu in the top right of Stream, click on ‘Order Search’.

Double click on the order you want to move or split the items on.

Please Note

Moving items can only be done on orders with more than one item line. Splitting items can only be done when an item line has a quantity of 2 or more.

Step 2: Confirm the order has multiple items

If your order has multiple items it should look like the below screenshot.

1-Multiple-Items-Ordered

Step 3: Add a second delivery

Add another delivery to the order by clicking the ‘Add Delivery’ button at the bottom left of the delivery details.

Once you have added multiple deliveries, the delivery section should look like the below screenshot.

2-Multiple-Deliveries-for-one-order

Step 4: Open the dropdown of items on ‘Delivery 1’

By default items are added to the first delivery on the order.

Click the dropdown icon within ‘Delivery 1’ to view the items on the order.

Once this dropdown has been opened the delivery should look like the below screenshot.

3-Expand-Item-Details-on-Delivery-1

Step 4: Use the ‘Move Item Line’ button to move items

Click the ‘Move Item Line’ button, which is to the left of the item you wish to move.

4-Click-Move-Items-Between-Deliveries-Button

If you have two deliveries on the order, the item will be moved to the other delivery. 

If your order has three or more deliveries, a popup box will ask you which delivery you would like the item to move to.

5-Move-Items-Between-Deliveries-Selection

Select the delivery you would like to move the item to and click ‘OK’.

If this has been done successfully your items should be split across multiple deliveries as shown in the below screenshot.

6-Move-Items-Between-Deliveries-Completed-Successfully
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