Deliveries & Collections

How can I add specific location instructions for drivers to a location/delivery address?

In Stream, we have fields for both Driver Notes and Location Instructions. Driver Notes are added to a specific order and once that order has been delivered/collected, the driver w...

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How do I manually mark orders as Delivered?

It is possible to manually mark orders as delivered within Stream. You may need to do this if: The driver made a mistake at the point of delivery and/or the order was marked as ...

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An order has been marked as ‘delivered’ by mistake

It is possible for a driver to incorrectly mark an item as delivered in the Stream mobile app, even though the item may not have been delivered. Step 1: Locate the order Use the se...

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