Wood Pellet Delivery Management

Optimise your biomass logistics

Optimise load planning, capture delivery evidence, complete with equipment checks at the point of delivery, and provide specific delivery points plus safer, more accurate navigation for drivers.

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Wood Pellet delivery management benefits

Streamline wood pellet deliveries at scale

Ensure fully transparent wood pellet delivery, from hopper to hopper, with real-time tracking, proactive customer updates via email/SMS, and clear delivery windows.
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Reduce delivery costs

Optimise vehicle loads, update actual quantities delivered, and plot optimised delivery routes for every run.

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Capture delivery evidence

Build a complete delivery audit trail of time, date and GPS stamps, alongside detailed notes and photographic evidence.

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Keep vehicles usable

Perform vehicle inspections before, during, and after every run using the mobile app, to ensure equipment remains compliant.

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“Customer feedback has been incredibly positive. They love the “your items are nine stops away” countdown and the delivery window notification. “
Land Energy

Capture delivery evidence

Detailed proof for every wood pellet delivery

Remove the risk of customer disputes, liability claims and failures to comply, with complete proof of delivery for every stop, including: evidence of quantities delivered, time, date and GPS stamps, plus detailed notes and photographic evidence.

View Proof of Delivery Features

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Custom delivery forms

Capture additional information for every delivery

Use the power of custom mobile delivery forms to capture additional information alongside the standard proof of delivery. Build audit trails and compliance documentation to help you maintain your status as an ENplus® certified producer, trader, or service provider.

View Mobile Delivery Forms Features

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Optimise load planning

Optimise vehicle capacities for bulk wood pellet deliveries

Input vehicle capacities and item weights to ensure every run is safely utilised, preventing overloading and ensuring HGV drivers are always operating within legal compliance limits for heavy biomass loads. Plus, use on-site time durations to plan accurate, optimised delivery routes.

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On-site quantity adjustments

Update item quantities at the point of delivery

Make variable quantities easier to manage, with the ability to adjust the expected item quantities to the actual delivered, directly in the mobile app at the point of delivery.

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Precise delivery locations

Route navigation directly to hoppers

Provide drivers with route navigation directly to the hopper using a combination of what3words and parking location map pins. Provide precise coordinates for hopper locations on every delivery address.

View what3words Features

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HGV route navigation

Vehicle-specific navigation to delivery locations

Use vehicle dimensions to provide safer routes for drivers in our Turn GPS app, avoiding roads with vehicle restrictions and specific weight limits. Plus, create specific access routes into delivery locations using Waypoint and Avoid pins.

View Turn GPS Features

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Vehicle and equipment checks

Keep vehicles and equipment in optimal condition

Create custom checklists for every vehicle and equipment type. Have drivers complete comprehensive inspections internally and externally, both before and/or after use, right from within the driver app.

View Walkaround Check Features

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Get a tailored walkthrough

Book a demo to see how Wood Pellet businesses are cutting costs, streamlining deliveries, and exceeding customer expectations.

Integrations

Integrations for Wood Pellet delivery management

Simplify your logistics workflows with integrations that drive delivery success, boost efficiency, and improve visibility for Wood Pellet delivery management
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Multi-Lingual Transport Management System

Plan less, deliver more in your preferred language, across both the desktop application and ePOD app.

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Frequently Asked Questions

Yes! Delivery routes can be optimised in Stream in just a single click of the ‘Optimise’ button, which will plot the stops into the most efficient sequence. However you can alternatively fine tune your routes exactly as you need by dragging and dropping stops into the required order.

Yes! There are plenty of events in Stream for which you can send notifications to your customers. The Planning screen in Stream has inline buttons for sending email and SMS notifications to each customer to let them know their delivery/collection has been planned, and provide them with a tracking link for them to follow their order.

Yes they can! When an order is created in Stream, a unique tracking link is automatically generated for it. This can be sent via automated notifications to your customers, who can simply click the link and view details such as the status, their delivery slot, the driver’s location, and any proof of delivery information that gets captured, such as who, when, and where their delivery was signed for.

Yes! The Stream mobile app includes complete ePOD functionality, which allows your drivers to capture customer signatures, delivery photos & any associated notes at the point of delivery, and update delivery statuses in real-time.

Yes, Stream is ISO 27001 certified, as well as Cyber Essentials Plus certified.

By default, data captured in Stream is kept for 18 months, but the retention period can be increased to 6 years with Extended Data Retention.

Plan less, deliver more.

Slash your route planning time, cut your delivery costs and exceed your customer’s expectations.