Retail & Ecommerce Delivery Management
Streamline ecommerce deliveries from order to door
Deliver retail & ecommerce orders efficiently with precise route planning and optimisation backed by automated customer updates. Reduce planning time, eliminate missed delivery windows & turn shipping into an extension of your brand.
Optimised for Retail & Ecommerce delivery management
Home & Garden Furniture
Kitchen & Bathroom
Food & Drink
Pharmaceutical
Building & Construction Materials
Automotive Parts
Technology
Gym Equipment
Bicycles & E-Bikes
Outdoor Living & Hot Tubs
Flooring & Tile Suppliers
Skincare & Beauty
Retail & Ecommerce delivery management benefits
Cut shipping costs, boost customer loyalty.
Reduce delivery costs
Optimise vehicle capacities to deliver more orders per run, eliminate manual planning hours, and allow for later order cut-off times.
Perform fewer redeliveries
Deliver exactly when your customers are expecting you to avoid having to replan and redeliver orders at a later date, protecting profit margins.
Reduce customer frustrations
Keep customers informed throughout the final mile with real-time delivery tracking, automated notifications, and electronic Proof of Delivery (ePOD).
Plan retail delivery routes
Plan optimised multi-drop delivery routes
Create optimised delivery routes in just a single-click, to create the most efficient stop sequences and improve delivery efficiency, even at scale.
Plan to required times
Deliver exactly when your customers expect
Assign required date & time slots to orders, and then autoplan jobs to delivery runs in a matter of seconds.
Capture electronic Proof of Delivery (ePOD)
Provide evidence of order delivery
Without photographic evidence and precise time-stamping at the point of delivery, your business remains vulnerable to liability claims. Provide irrefutable proof of delivery for every order and reduce “Where is My Order?” (WISMO) enquiries.
Last-mile delivery tracking
Build trust with comprehensive delivery tracking
Empower customers to track their own parcels in real-time. By providing a unique, live-tracking link for every order, you reduce the load on your support team while boosting successful deliveries through proactive arrival alerts and precise driver ETAs.
Email & SMS Notifications
Send delivery notifications to retail customers
Send customers real-time delivery information, including order tracking links, Estimated Time of Arrivals (ETAs) and other vital information from order to door by email and / SMS. SMS notifications are billed on a per-text credit basis.
Optimise load planning
Optimise vehicle capacities for retail & ecommerce deliveries at scale
Input vehicle capacities and order weights into Stream to deliver more orders per run. Prevent overloading and ensure your HGV drivers are always operating within legal compliance limits for heavy loads.
Marketplace integrations
Manage self-delivery orders from online marketplaces
Self-delivering products that have been sold on Amazon, eBay, Temu, or other online marketplaces? Do you need valid tracking for maintaining account health? We’ve got you covered.
Integrations
Integrate your ERP, WMS and order management systems
Easily plan retail deliveries for orders processed in another system, using our range of integrations, including leading ERP, WMS and OMS platforms.
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Retail & Ecommerce TMS features
Delivery management features our Retail & Ecommerce industry users love
Integrations
Integrations for Retail & Ecommerce delivery management
Multi-Lingual Transport Management System
Plan less, deliver more in your preferred language, across both the desktop application and ePOD app.
Frequently Asked Questions
Plan less, deliver more.
Slash your route planning time, cut your delivery costs and exceed your customer’s expectations.