Builders Merchant Delivery Management
Take control of your construction & building supply deliveries
Optimised route planning of big & bulky mixed loads, eliminate missed site drops even when they have restrictive site access timeslots. Give your trade & home DIY customers the reliability they demand.
Optimised for Builders Merchant delivery management
Construction Materials
Plumbing Materials
Stone, Tiles & Flags
Panelling
Carpets & Flooring
Aggregates
Wholesale
Manufacturing
Builders Merchant delivery management benefits
Gain complete visibility over every nut, bolt, brick & construction material
Reduce delivery costs
Optimise vehicle capacities, plan more efficient delivery routes, reduce admin and provide faster turnarounds.
Perform fewer redeliveries
Deliver exactly when your customers are expecting of you to avoid having to replan and redeliver materials at a later date.
Minimise delivery disputes
Delivering bricks, piping, or delicate joinery? Provide concrete proof of delivery of condition & quantity of materials at point of delivery.
Plan material delivery routes
Plan optimised multi-drop delivery routes
Create multi-drop delivery routes in seconds, factoring ‘on-site’ times to generate accurate delivery slots, and eliminate the need for manual, time-consuming route planning and wasted miles.
Optimise load planning
Optimise vehicle capacity for bulky & heavy goods
Scan goods to make them available for planning, create pick lists to load goods onto vehicles in the correct sequence, and optimise the capacity of each vehicle using weight and cube metrics.
Boost customer service
Improve delivery visibility and communication
Eliminate customer queries asking ‘where are my building materials’, with real-time delivery tracking and proactive customer updates via email or SMS, plus use proof of delivery for faster dispute resolution.
Plan to required times
Deliver exactly when your customers expect
Reduce the risk of delivering to sites when nobody is there by assigning required date and time slots to every order, before autoplanning your delivery runs in a matter of seconds.
Track and trace building materials
Build, scan and track every pallet
Ensure the right goods are delivered to the right places, at the right time, in the right amounts, and in the right condition, whilst building a complete audit trail for every pallet.
Precise delivery locations
Use what3words to deliver to specific plots
Delivering to sites that don’t have an address, such as new-build housing estates? No problem, add a what3words address to your order to provide precise delivery locations.
Click and collect
Manage trade counter collections alongside your deliveries
Offer click and collect trade counter functionality for in-store collections, complete with barcode tracking, proof of collection, and real-time order status updates.
Integrations
Integrate your ERP/Order Management Systems
Easily plan deliveries for orders processed in another system, using our range of integrations, including leading ERP, WMS and OMS platforms.
Builders Merchant TMS features
Delivery management features our Builders Merchant industry users love
Integrations
Integrations for Builders Merchant delivery management
Testimonials
What our customers are saying
Multi-Lingual Transport Management System
Plan less, deliver more in your preferred language, across both the desktop application and ePOD app.
Frequently Asked Questions
Yes! The Stream mobile app includes complete ePOD functionality, which allows your drivers to capture customer signatures, delivery photos & any associated notes at the point of delivery, and update delivery statuses in real-time.
No you don’t, but you might want to. Barcode scanning can give you complete traceability of goods through the supply chain, as well as reduce the risk of human error mistakes when it comes to loading and unloading. Using barcodes can eliminate errors, reducing the number of failed deliveries and redeliveries, and ultimately saving you time and money. In short, barcodes make it easy to ensure that the right goods are on the right vehicles and the right runs.
Yes, Stream is ISO 27001 certified, as well as Cyber Essentials Plus certified.
By default, data captured in Stream is kept for 18 months, but the retention period can be increased to 6 years with Extended Data Retention.
Yes! Delivery routes can be optimised in Stream in just a single click of the ‘Optimise’ button, which will plot the stops into the most efficient sequence. However you can alternatively fine tune your routes exactly as you need by dragging and dropping stops into the required order.
Yes! There are plenty of events in Stream for which you can send notifications to your customers. The Planning screen in Stream has inline buttons for sending email and SMS notifications to each customer to let them know their delivery/collection has been planned, and provide them with a tracking link for them to follow their order.
When an order is created in Stream, a unique tracking link is automatically generated for it. This can be sent via automated notifications to your customers, who can simply click the link and view details such as the status, their delivery slot, the driver’s location, and any proof of delivery information that gets captured, such as who, when, and where their delivery was signed for.
Plan less, deliver more.
Slash your route planning time, cut your delivery costs and exceed your customer’s expectations.