Furniture Delivery Management

Ultimate control for furniture deliveries

Optimise vehicle capacities, plan efficient delivery routes with dedicated time slots, and keep customers informed and happy with real-time delivery tracking and automated notifications.

Optimised for Furniture Delivery Management

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Home Furniture

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Sofas & Beds

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Office Furniture

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Sheds & Garden Buildings

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Garden Furniture

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Healthcare Furniture

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Wholesale & Distribution

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Furniture Manufacturing

Furniture Delivery Management Benefits

Gain complete visibility over every piece of furniture

Ensure fully transparent furniture delivery, from touchpoint to touchpoint, with real-time tracking, proactive customer updates via email/SMS, and clear delivery windows.
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Reduce delivery costs

Optimise vehicle capacities, plan more efficient delivery routes, reduce admin and provide faster turnarounds.

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Perform fewer redeliveries

Deliver exactly when your customers are expecting you to and avoid having to replan and redeliver furniture items at a later date.

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Reduce customer frustrations

Keep customers informed with real-time delivery tracking, automated notifications, and proof of delivery.

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“Stream gives us the ability to be 100% on top of our orders with the real-time data available quickly and efficiently. It has vastly improved our customer service.”
Kid’s Avenue

Plan furniture delivery routes

Plan optimised multi-drop delivery routes

Create multi-drop delivery routes in seconds, factoring in ‘on-site’ times to generate accurate delivery slots, and optimise routes in a single click to plot the most efficient sequence and ensure goods arrive on time.

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Plan to required times

Deliver exactly when your customers expect

Assign required date & time slots to orders, and then autoplan jobs to delivery runs in a matter of seconds.

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White glove deliveries

Plan furniture deliveries with installation and assembly

Add services to any order, such as assembly, installation, room of choice, and packaging removal. Or customise the list of available services to match the exact requirements of your operation.

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Optimise load planning

Optimise vehicle capacities for big, bulky items & ugly freight

Scan goods to make them available for planning, and create pick lists for items that ensure goods are loaded onto vehicles in the correct order for delivery.

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Boost customer service

Make delivery day a positive customer experience

There’s nothing worse than waiting all day for a delivery with no idea of when it’s due to arrive. Eliminate this customer frustration with real-time delivery tracking and notifications.

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Marketplace integrations

Manage self-delivery furniture orders from online marketplaces

Self-delivering furniture that’s been sold on Amazon, eBay, or other online marketplaces? Do you need valid tracking for maintaining account health? We’ve got you covered. View Marketplace Integrations

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Furniture Delivery Management TMS features

Features Furniture Delivery Management users love

Check out the range of features available in Stream for Furniture Delivery Management

Integrations

Integrations for Furniture Delivery Management

Simplify your logistics workflows with integrations that drive delivery success, boost efficiency, and improve visibility for Furniture Delivery Management
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Testimonials

What Furniture Delivery Management customers say

See what our users are saying about Furniture Delivery Management in Stream
MB DIY
“What makes Stream great from a support point of view is the fact I can pick up the phone, talk to them and get a resolution straight away!”
MB DIY
Birlea logo
“We had a number of disparate systems managing route planning, proof of delivery, and vehicle compliance. Stream has enabled us to consolidate these into a single platform.”
Birlea
Contract-Furniture-Group-Logo
“Stream’s enabled us to manage our logistics more efficiently. It’s helped us meet increased demand from customers and make sure things aren’t missed on the delivery front.”
Contract Furniture

Multi-Lingual Transport Management System

Plan less, deliver more in your preferred language, across both the desktop application and ePOD app.

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Frequently Asked Questions

Yes! The Stream mobile app includes complete ePOD functionality, which allows your drivers to capture customer signatures, delivery photos & any associated notes at the point of delivery, and update delivery statuses in real-time.

Yes, Stream is ISO 27001 certified, as well as Cyber Essentials Plus certified.

By default, data captured in Stream is kept for 18 months, but the retention period can be increased to 6 years with Extended Data Retention.

No you don’t, but you might want to. Barcode scanning can give you complete traceability of goods through the supply chain, as well as reduce the risk of human error mistakes when it comes to loading and unloading. Using barcodes can eliminate errors, reducing the number of failed deliveries and redeliveries, and ultimately saving you time and money. In short, barcodes make it easy to ensure that the right goods are on the right vehicles and the right runs.

Yes! Delivery routes can be optimised in Stream in just a single click of the ‘Optimise’ button, which will plot the stops into the most efficient sequence. However you can alternatively fine tune your routes exactly as you need by dragging and dropping stops into the required order.

Yes! There are plenty of events in Stream for which you can send notifications to your customers. Send manual, or automated, email and SMS notifications to each customer to let them know their delivery/collection has been planned, and provide them with a tracking link for them to follow their order.

When an order is created in Stream, a unique tracking link is automatically generated for it. This can be sent via automated notifications to your customers, who can simply click the link and view details such as the status, their delivery slot, the driver’s location, and any proof of delivery information that gets captured, such as who, when, and where their delivery was signed for.

Plan less, deliver more.

Slash your route planning time, cut your delivery costs and exceed your customer’s expectations.