Map-based route optimisation
- Optimises delivery routes by taking locations, vehicle capacity, vehicle availability and preferred delivery times into account resulting in faster and more efficient deliveries.
- Multi-drop, multi-depot and multi-vehicle route planning ensures maximum utilisation across your entire operation.
- Customers can view the progress of their delivery in real-time via the gateway, meaning that they always know where their order is.
Mobile Driver App with electronic Proof Of Delivery & Collection
- STREAM’s Android and iOS apps enable electronic capture of signatures and pictures as proof of delivery (ePOD).
- Track, monitor and receive instant notification of delivery events and exceptions.
- Eliminate paperwork and significantly reduce administration.
- You also have the option to use the Mobile Driver App on the Zebra Technologies ruggedised TC55 and TC56 Touch Mobile Computers giving you the additional durability needed for everyday business use.
Driver Daily Walkaround Check App
- Easy-to-use Android mobile app makes it simple for HGV, LGV and PSV drivers to complete their daily walkaround checks to stay DVSA-compliant, and roadworthy.
- Simple to configure different vehicle types, and add additional industry- company- or vehicle- specific checks.
- Get real-time notifications of vehicle issues, non-completion and even MOT due dates.
- Now available on Google Play.
Self-service customer Gateway
- Make it easy for your partners to do business with you by giving control and real-time information throughout the order-to-delivery process.
- Real-time intelligence on your deliveries, vehicles and orders.
- Complete view of the order to delivery process enabling customer service staff to answer the majority of queries immediately.
- Issues can be dealt with quickly and more efficiently with no call back or a time consuming hunt for information.
Proactive email and SMS updates
- Automatic email and SMS text notifications of order to delivery events keeps you and your customers informed every step of the way.
- Not only does STREAM send proactive email notifications automatically for completed events, STREAM will also email you with missed events, such as a failed delivery so you can be on top of any issues immediately.
- Greater visibility and fewer disputes mean happier customers, which leads to more repeat business.
Back office integrations
- STREAM seamlessly integrates with your back office system in real-time resulting in reduced admin time, minimal order errors, fewer tracking enquiries and reduced customer issues.
- Deliver a complete retail ERP system by integrating with Brightpearl.
- Integrate order, inventory and shipping management with Veeqo.
- Delivery and transport management module for Sage 50 and Sage 200.
- Web-based sales order processing for Infor LX and Infor BPCS.
- Can't see your back office or accounting system listed? Contact us - we're always happy to discuss integrating STREAM with new platforms.