Android and iOS defect reporting App for commercial vehicles

Close the loop between walkaround checks, defect reporting and their resolution

Vehicle and equipment/asset defects and issues are a fact of life.

No matter how careful you, your drivers or your operators are, or even how robust your vehicles are, defects are just part of the natural wear and tear of your fleet.

By proactively reporting and managing defects through the Stream Mobile App you can discover and resolve issues before they become a real problem.

Check out just how easy it is to report defects in the Stream Mobile App:

 

Reduce the amount of time your vehicles spend off the road

Record checks and capture defects in the Stream Mobile App

Drivers, operators and/or other members of staff use the app to record walkaround checks on the vehicle or equipment.

This could be part of a daily walkaround, pre-use or first-use checks, regularly scheduled inspection, or on an ad-hoc basis. They can capture details about defects, including notes and photographs.

Defect-Reporting-Checks image

To ensure checks and inspections are completed, vehicles that have not yet had a check performed for the current day are highlighted in vehicle management, and notifications can be sent about missed checks and inspections.

No more paper walkaround checks to cause delays or get lost in the system

Remove the time and resources spent filing and managing paper walkaround check sheets.

You no longer have to wait around for check sheets to be returned and, as all walkaround check and defect information is securely stored in the cloud.

This means you don’t have to worry about lost or damaged check sheets either.

Receive notifications when new defects are reported

As soon as a new defect is reported in the Mobile App, notifications are automatically sent to whoever needs the information.

This helps to:

  • Keep your transport/fleet manager in the loop
  • Prepare your fleet maintenance team to resolve defects quickly
  • Allow your logistics planners or customer service to mitigate any issues caused by time off the road (by scheduling a different vehicle, or notifying customers of delays).

View defect details immediately and order parts in advance

As all the information about defects is recorded and reported, your team can know exactly what is required to get the vehicle back on the road.

Defects can also be marked as having been assessed but not yet resolved, with alert flags visible in the vehicle list to see at-a-glance whether a defect has been assessed.

Logistics and customer service staff can quickly see whether or not a vehicle/equipment is usable (and therefore whether or not they need to take action).

You can even set defect notifications to only go to specific people if a vehicle is marked as unusable. This means that you can mitigate any potential disruption caused by major defects.

Additionally, the maintenance team have access to all the notes and photos related to the defect, so they can begin to order parts and schedule time to resolve the defect, getting the vehicle back on the road as soon as possible.

When marking a vehicle or equipment defect as resolved, Stream Check automatically defaults to the current date and time, but you’re able to manually amend the actual date and time the defect was resolved.