Enhance Your Existing Infor LX or Infor BPCS ERP with Collaborative Web-based Sales Order Management
Stream is fully integrated with infor lx and bpcs and can be implemented in your business.
Harness the power of your existing Infor LX or Infor BPCS ERP application. And make it easy for customers to do business with you online.
Orders received can be automatically uploaded to Stream via XML feed, spreadsheet or manually entered.
They can then be validated, amended and transferred to your Infor LX or Infor BPCS application (or other IBM i-based ERP platforms).
Customers will be able to enter, view and manage their own orders through the web-based self-service customer portal.
Once confirmed, the orders can then added automatically to your Infor LX or Infor BPCS application for review prior to processing.
As Stream provides a single point of data entry with an efficient user interface and real-time validation, orders can be entered, managed and processed faster and more accurately by customers and customer services staff alike.
Proactive notifications from Stream inform customers of order status, while the self-service customer portal means customers can also view the progress of their order.
Most importantly, Stream application can significantly improve customer interaction and satisfaction.
As Stream runs on the same IBM i as your existing Infor LX or Infor BPCS, no additional hardware or operating system software is required.
A highly configurable modular application, Stream also has the capability to provide delivery and transport management functionality. With Stream, you’ll be able to proactively manage deliveries , provide efficient delivery route planning and with the smartphone app for drivers, deliver cost savings and real-time tracking for you and your customers.
Fast and affordable to implement, stream gives you control, visibility and real-time intelligence on your orders and supply chain management.
Maximise, modernise and mobilise your Infor LX or Infor BPCS with Stream
Maximise your Infor ERP investment
Stream uses the existing data and business logic from your IBM i ERP application and extends it to deliver modern and intuitive web-based sales order management.
Customers can enter, view and manage their own orders through a web-based self-service customer portal, delivering accurate and up-to-date information.
Improve speed and quality
Single point of data entry with efficient user interface, spreadsheet import and real-time validation means faster and more accurate order entry, management and processing.
Improve customer interaction
Proactive notifications, excellent communications and access to information mean fewer calls to customer services as well as happier customers leading to more repeat business.
Efficient customer services
Provides a complete view of orders and excellent search functionality enabling customer service staff to resolve any queries quickly and accurately with no call-back or hunt for information.
Available wherever you are
Functionality is optimised for PC, smartphone or tablet use wherever needed: on the road, at customer premises, in the warehouse or the showroom.