Defect Reporting Software

Report vehicle defects in our walkaround check app

Improve safety, stay compliant, and cut vehicle costs, by reporting vehicle defects in our walkaround check app.

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Defect reporting app

Report defects in our mobile app

Report and capture detailed information for vehicle defects, including notes and photos, as part of the walkaround check process in our mobile app. Walkaround Checks in Stream

Instant notification of vehicle defects

Get informed instantly when a new defect is reported

You won’t have to wait until the end of the day/week to find out about new vehicle defects. Get notified instantly so you can get to work organising the necessary maintenance to keep your fleet vehicles on the road.

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Reduce vehicle costs

Minimise major vehicle defects

Keep your vehicles out on the road by identifying and resolving minor defects before they become a major headache and major cost.

Vehicle defect audit trail

Build a defect audit trail for every vehicle

Each vehicle check captures events for who the driver was, which vehicle was checked, where it was checked and at what date/time, to build a complete defect audit trail against every vehicle.

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Vehicle defect analytics

Review vehicle check data for your entire fleet

Access powerful data captured by Stream and connect it to your BI tool of choice, such as Looker Studio or Power BI, for detailed vehicle defect analytics and reporting. Analytics in Stream

Defect Reporting features

Your toolkit for reporting defects

All the tools you need to effectively manage your vehicle defects.

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Defect reporting app

Drivers can digitally report vehicle defects as part of their daily walkaround check process.
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Custom defect types

Create different types, and severities, of vehicle defects to meet your exact requirements.
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Defect tracking

Make sure every defect is tracked all the way through, from discovery to resolution.
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Vehicle defect history

Every defect recorded is stored against the respective vehicle, for a complete audit history of your entire fleet.
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Prevent vehicle usage

Prevent any defective vehicles from being assigned, when planning runs for deliveries and collections in Stream.
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Major & minor defects

Make sure your drivers can record defects that may or may not mean they are safe to use on the road.
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Instant defect notifications

Get instant notifications when a defect is reported, so you can begin organising the maintenance immediately.
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Detailed information capture

Record detailed notes (including the severity) & photographs of every vehicle defect that gets reported.
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Insights dashboard

Get a visual overview of vehicle statuses and the number of defects logged.
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Detailed analytics

Connect your vehicle defect data to your business reporting tools using the Analytics add-on for detailed analysis.
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Export your data

Export detailed reports containing your vehicle defect data for external analysis.

Multi-Lingual Transport Management System

Plan less, deliver more in your preferred language, across both the desktop application and ePOD app.

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“Stream gives us instant access to vehicle checks, and enables us to track repairs through the system. Very user-friendly walkaround check system.”
Cazoo

How it works

Efficient defect management from reporting to resolution

Discover, report, and resolve defects in Stream’s mobile app.

Create defect types
Create specific defect types, or customise the default defect types already available in Stream.
Report vehicle defects
Your drivers identify and report defects while carrying out their walkaround checks in the app.
Quickly resolve issues
Instant notifications ensure you can keep track of defects and get them fixed quickly to ensure a safe and compliant fleet.

Integrations

Integrate your existing systems

Connect with some of the most popular business platforms, or build your own integration with Stream, using our API.

Use Stream as an approved ShipTrack carrier and pass tracking information to Amazon to keep your VTR scores above 95%.

Frequently Asked Questions

Yes, it does. Drivers can report defects and fill out the required fields in the Stream mobile app as part of the walkaround check process. They can even record detailed notes and use the phone camera to capture photos of every defect.

Yes, if the driver has no signal on their mobile device they can still complete vehicle checks and report defects. Any information captured will be passed back to Stream once their signal returns, and defect notifications will also be sent at this point.

You can use Stream to replace your paper vehicle defect book. Report defects in the mobile App, track defects from discovery to resolution, and build a detailed defect history for every vehicle, all in one place. You can even customise your settings to choose the information you want drivers to record about each type of defect.

Details of every defect reported are stored against the corresponding vehicles for 18 months, giving you the ability to build up a comprehensive vehicle defect history and audit trail for your entire fleet. You can also use Extended Data Retention to increase the amount of time that we hold this data for you.

Automatic alerts can be triggered when a defect is reported and the necessary steps can be taken to get the vehicle back on the road. Using the Stream mobile app to identify and report defects before they become a more serious issue can help keep those expensive repair costs down and keep your vehicles safe and out on the road.

Plan less, deliver more.

Slash your route planning time, cut your delivery costs and exceed your customer’s expectations.