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Life is short. Let’s automate!

Life is short. Let’s automate!

How to use Brightpearl to automate your ecommerce orders If this year has shown us anything, it’s that time is precious – and life is too short to spend it on tedious, repetitive tasks (especially if there isn’t a way to eliminate them). Our partners Brightpearl have saved customers up to 2 months a year […]

Delivery & Logistics Management Integrate with Stream Posted by Zoe on April 6, 2021.
COVID Impact & Customer Service in e-Commerce (Infographic)

COVID Impact & Customer Service in e-Commerce (Infographic)

In a previous post, we highlighted ways in which online retailers can use shipping and fulfillment to improve their customer service. A recent study by Dotcom Distribution on the impact that COVID-19 has had on the e-Commerce sector highlights just how much consumer demands have grown throughout the pandemic and why customer service for an […]

Customer Service Delivery & Logistics Management Posted by Rob Spivey on March 30, 2021.
Delivery Tracking System: Where is my Garden Furniture?

Delivery Tracking System: Where is my Garden Furniture?

We, as members of the UK general public, have long been dreaming of the day when the announcement would come, detailing the lifting of lockdown restrictions and finally being able to get the garden furniture and BBQ out and interact with our friends and family in a non-virtual setting.  Following the Prime Minister’s press conference […]

Customer Service Delivery & Logistics Management Posted by Rob Spivey on March 22, 2021.
Need to drive? Whatever your essential journey, make it SAFE

Need to drive? Whatever your essential journey, make it SAFE

An AA poll in October 2020 revealed that half of all drivers are now doing fewer miles than they were before the pandemic. Now that schools are opening again, and non-essential businesses won’t be far behind them, you may need to use the car more often. But, vehicles that have not been used frequently can […]

Fleet & Compliance Management Posted by Zoe on March 19, 2021.
Will Stream be a good fit for my business?

Will Stream be a good fit for my business?

Will Stream be a good fit for my business? This is probably one of the first questions you ask yourself as you consider investing in delivery routing & logistics software or a walkaround check & defect reporting system. Luckily, Stream has helped businesses manage their logistics, vehicles, drivers and orders across a huge range of […]

Delivery & Logistics Management Posted by Zoe on March 17, 2021.
The why, when, and how of moving from a finance system to an ERP system

The why, when, and how of moving from a finance system to an ERP system

To smaller and midsize organisations, ERP systems may seem too cumbersome and expensive. An ERP is for multinational corporations like Shell and Coco-cola, right? Software vendors like SAP and Microsoft (and retail / omnichannel specialists like Brightpearl) have specifically designed products aimed at SME organisations. The myth that ‘ERP is only for the big players’ […]

Delivery & Logistics Management Integrate with Stream Posted by Zoe on February 10, 2021.
What you need to know about Driver and Transport Manager CPC

What you need to know about Driver and Transport Manager CPC

To apply for an O-Licence, operators must “designate a transport manager if you’re applying for a standard licence”. That transport manager should be a “professionally competent person.” Transport Manager CPC In the O-Licence application, the transport manager must usually provide their Professional Competence Certification. The Certificate of Professional Competence (CPC) examination is offered by a […]

Fleet & Compliance Management Posted by Zoe on February 5, 2021.
How can online retailers improve customer experiences using shipping and fulfilment in 2021?

How can online retailers improve customer experiences using shipping and fulfilment in 2021?

It was back in 2007 that the online retail giant, Amazon, launched its Prime delivery service, a low-cost monthly subscription that would set a new standard for the shipping and fulfilment of products purchased over the internet.  Amazon’s revolutionary Prime service provided subscribers with unlimited one day delivery on more than a million products available […]

Customer Service Delivery & Logistics Management Posted by Rob Spivey on February 3, 2021.
The best all-in-one software to manage logistics operations for online retailers

The best all-in-one software to manage logistics operations for online retailers

2020 was a year which brought about change for both people and businesses across the world, as our day-to-day lives changed and adapted to a new normal. In a time where the term ‘Lockdown’ was named ‘the Collins Dictionary Word of Year’, people took to their kitchens for home-schooling, baking and exercising.  The pandemic not […]

Delivery & Logistics Management Posted by Rob Spivey on February 1, 2021.
The eCommerce Cloud Ecosystem

The eCommerce Cloud Ecosystem

Since March 2020 the face of online retail has changed fundamentally. eCommerce is now the standard Even before the pandemic hit in 2020, the eCommerce retail sector had been growing steadily for the past 5-6 years. Today, whether you operate B2B or B2C, having an online presence – and the infrastructure to support that – is […]

Customer Service Delivery & Logistics Management Posted by Zoe on January 27, 2021.