Easily upload and manage your orders in Stream ready to be planned for delivery or collection
Order Management in Stream makes it incredibly easy to upload your orders into either via one of our integrations, through our API or using a manual CSV upload.
Easily answer queries & questions from customers, partners & colleagues by searching for any specific order based on a wide range of criteria, including customer name, postcode and order number. Order details for all completed deliveries & collections remain in your Stream account for 18 months, but you can use our data retention add-on to increase the amount of time this data is held for.
Order & delivery details stored in one location
Easily search for orders & answer queries quickly
Enable business partners to add & view their own orders
Apply costs & charges to orders, jobs & runs
Upload orders via integration, API or CSV
Manage Click & Collect, subcontractors, & trade counters
Getting full visibility of order details and delivery information can be a struggle.
Stream makes it easy.
Order management to keep all your orders stored in one easy-to-access location
Gone are the days of paper-based order forms and job sheets lying around the office. Our easy-to-use web based software allows you to access all information about each of your orders, including its associated deliveries & collections, from a single browser window.
Answer customer questions quickly with detailed order search criteria
Stream’s Order Management & Search functionality lets you choose from a wide range of criteria to narrow down your searches, allowing you to view multiple orders or even individual ones. Choose from a wide range of criteria, including: customer name, postcode and order number to answer customer questions efficiently.
Add orders automatically using our API, CSV upload or create individual orders inside Stream
Using an order processing system? Check if we already have an integration with it, or alternatively you can create your own using our API documentation. Or if you’re not already using an order processing system, you can manually upload your orders via CSV, or even create them individually right within Stream for even easier order management.
Allow business partners/customers to upload their own orders
Want to give your customers or business partners the ability to upload their own orders directly into your Stream account? No problem, simply create them as a user in Stream and limit the functionality that they have access to.
Assign orders to the right vehicles, drivers & runs with product classification
Prevent emergency last-minute vehicle changes or products becoming spoiled with product classifications. For example if you are transporting food or pharmaceuticals that need to be kept at specific temperatures, you can ensure they end up on the right run, on the correct vehicle type for transporting them.
Give subcontractors access to view their assigned jobs
Give subcontractors access to Stream which allows them to view only the orders that they’re handling on your behalf. Make contact with your subcontractors via email and assign them new jobs right from within Stream.
Ditch those pricing spreadsheets with in-built job booking & pricing engine
Get rid of complicated spreadsheets and generate prices automatically based on custom setup and configuration taken from your rate card. Save that pricing as a quote if needed.
Why Stream is Right for Your Business
Stream was designed with a customer-first approach, in order to help you offer superior service and grow your brand’s reputation.
You, your customers and your partners all have complete visibility over your orders, as well as being provided with automated updates, all in real-time.
Cut down on paperwork and admin time
Reduce the risk of mistakes and lost paperwork
Get complete traceability of all your orders & deliveries
Stream makes it incredibly easy to gather the information you need about every delivery or collection, giving you real-time visibility of your entire delivery operation.
Stream is priced on a subscription model and is based on the number of vehicles your company is using. As a result, Stream scales with your business as it grows!
Level up your operation
Ready to better manage your orders for delivery and answer customer questions quickly?
Book your live online demo for a full product tour of the Stream platform and Mobile App.
Get started with a FREE Trial of Stream to see how it can support your operation.
What Else Stream Delivers
There’s so much more that Stream has to offer, than just real-time order and delivery tracking.
Route Planning & Optimisation
Plan, optimise and manage delivery & collection routes, taking into account locations, traffic, total route times, vehicle capabilities as well as many other factors.
Give Customers the Information They Need
Keep customers up-to-date with the status and location of their own order, whenever they need it, with tracking links sent via proactive email and SMS notifications.
Electronic Proof of Delivery (ePOD)
Drivers use the Stream Mobile App to capture electronic Proof of Delivery, recording signatures, notes and photographs, and are viewable on tracking links.
Walkaround Checks & Defect Reporting Built In
Drivers use the Stream Mobile App to complete walkaround checks and report defects. As a result you can identify and resolve problems before they become an issue.
Track All Your Vehicles, Drivers and Orders
Follow the progress of your drivers, vehicles and orders on the day of delivery, allowing you to proactively engage with customers whenever there’s a delay.
Back Office Integrations with your Business Tools
Stream has a wide range of existing integrations with popular business tools, or you can alternatively build your own unique integration with access to our Stream API
Get Even More from Stream
Check out the range of add-ons we have available to help you get even more out of Stream.
Build your own dashboards, reports & KPIs. Digitise more of your paper-based forms. Or even get HGV & commercial vehicle specific turn-by-turn GPS navigation.
An order management system, or OMS, allows you to store order and delivery details in one location, giving you full visibility of order details and delivery information so you can easily search for orders and answer queries quickly.
There are several ways to upload your orders into Stream:
1. Directly via one of our integrations (like Brightpearl, Cybake, Mintsoft, OrderWise, SAP BusinessOne, ShopifyVeeqo, Unleashed, or Xero)
2. Using a process automation platform (like Codeless or Zapier)
3. Creating your own integration using our API documentation
4. Manual upload via CSV or even creating individual orders inside Stream.
You can search for any specific order based on a wide range of criteria, including customer name, postcode and order number. You can easily view multiple orders or even individual ones to answer customer questions efficiently.
Order details for all completed deliveries & collections remain in your Stream account for 18 months, but you can use our Data Retention add-on to increase the amount of time this data is held for.
Yes! You can give your customers or business partners the ability to upload their own orders directly into your Stream account by creating them as a user in Stream and limiting the functionality that they have access to.
You can even give subcontractors access to Stream which allows them to view only the orders that they’re handling on your behalf.