Easily upload and manage your orders in Stream ready to be planned for delivery or collection

Order Management in Stream makes it incredibly easy to upload your orders into either via one of our integrations, through our API or using a manual CSV upload. 

Easily answer queries & questions from customers, partners & colleagues by searching for any specific order based on a wide range of criteria, including customer name, postcode and order number. Order details for all completed deliveries & collections remain in your Stream account for 18 months, but you can use our data retention add-on to increase the amount of time this data is held for. 

Icon showing delivery information stored in one place

Order & delivery details stored in one location

Easily search for orders & answer queries quickly

Icon showing network of partners feeding into the same system

Enable business partners to add & view their own orders

Icon showing calculator to represent job pricing engine

Apply costs & charges to orders, jobs & runs

Icon showing orders being uploaded to a cloud server

Upload orders via integration, API or CSV

Icon showing worker at a trade counter for click and collect orders or

Manage Click & Collect, subcontractors, & trade counters

Getting full visibility of order details and delivery information can be a struggle.

Stream makes it easy.

Order management to keep all your orders stored in one easy-to-access location

Gone are the days of paper-based order forms and job sheets lying around the office. Our easy-to-use web based software allows you to access all information about each of your orders, including its associated deliveries & collections, from a single browser window. 

Stream Order Management Screen Mockup showing list of orders
Stream Order Management screen showing quick order lookup

Answer customer questions quickly with detailed order search criteria

Stream’s Order Management & Search functionality lets you choose from a wide range of criteria to narrow down your searches, allowing you to view multiple orders or even individual ones. Choose from a wide range of criteria, including: customer name, postcode and order number to answer customer questions efficiently. 

“Stream gives us the ability to be 100% on top of our orders with the real time data available quickly and efficiently. It has vastly improved our customer service.”

Scandinavian House

Add orders automatically using our API, CSV upload or create individual orders inside Stream

Using an order processing system? Check if we already have an integration with it, or alternatively you can create your own using our API documentation. Or if you’re not already using an order processing system, you can manually upload your orders via CSV, or even create them individually right within Stream for even easier order management.

Stream Order Management mockup showing how you can upload orders via CSV, API or manual creation
Stream Order management mockup showing that business partners and customers can be given access to upload their own orders

Allow business partners/customers to upload their own orders

Want to give your customers or business partners the ability to upload their own orders directly into your Stream account? No problem, simply create them as a user in Stream and limit the functionality that they have access to.

Assign orders to the right vehicles, drivers & runs with product classification

Prevent emergency last-minute vehicle changes or products becoming spoiled with product classifications. For example if you are transporting food or pharmaceuticals that need to be kept at specific temperatures, you can ensure they end up on the right run, on the correct vehicle type for transporting them. 

Stream Order Management screen mockup representing the ability to add classification icons to products such as fragile, chilled, flammable and medical
Stream Order Management screen showing a few orders representing subcontractors being able to only see their own orders with restricted access

Give subcontractors access to view their assigned jobs

Give subcontractors access to Stream which allows them to view only the orders that they’re handling on your behalf. Make contact with your subcontractors via email and assign them new jobs right from within Stream. 

Ditch those pricing spreadsheets with in-built job booking & pricing engine

Get rid of complicated spreadsheets and generate prices automatically based on custom setup and configuration taken from your rate card. Save that pricing as a quote if needed.  

Stream Order Management screen mockup representing the ability to add charges and costs to a job

Why Stream is Right for Your Business

Stream was designed with a customer-first approach, in order to help you offer superior service and grow your brand’s reputation.

You, your customers and your partners all have complete visibility over your orders, as well as being provided with automated updates, all in real-time.

Cut down on paperwork and admin time

Reduce the risk of mistakes and lost paperwork

Get complete traceability of all your orders & deliveries

Stream makes it incredibly easy to gather the information you need about every delivery or collection, giving you real-time visibility of your entire delivery operation.

Stream Pricing

Stream is priced on a subscription model and is based on the number of vehicles your company is using. As a result, Stream scales with your business as it grows!


Level up your operation

Ready to better manage your orders for delivery and answer customer questions quickly?


Book your live online demo for a full product tour of the Stream platform and Mobile App.

Free Trial

Get started with a FREE Trial of Stream to see how it can support your operation.

What Else Stream Delivers

There’s so much more that Stream has to offer, than just real-time order and delivery tracking.


Route Planning & Optimisation

Plan, optimise and manage delivery & collection routes, taking into account locations, traffic, total route times, vehicle capabilities as well as many other factors.

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Update customers about their delivery in real-time

Give Customers the Information They Need

Keep customers up-to-date with the status and location of their own order, whenever they need it, with tracking links sent via proactive email and SMS notifications.

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Record proof of delivery time, date, location, signatures, photos & notes

Electronic Proof of Delivery (ePOD)

Drivers use the Stream Mobile App to capture electronic Proof of Delivery, recording signatures, notes and photographs, and are viewable on tracking links.

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Walkaround Checks & Defect Reporting Built In

Drivers use the Stream Mobile App to complete walkaround checks and report defects. As a result you can identify and resolve problems before they become an issue.

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Track All Your Vehicles, Drivers and Orders

Follow the progress of your drivers, vehicles and orders on the day of delivery, allowing you to proactively engage with customers whenever there’s a delay.

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Back Office Integrations with your Business Tools

Stream has a wide range of existing integrations with popular business tools, or you can alternatively build your own unique integration with access to our Stream API

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Get Even More from Stream

Check out the range of add-ons we have available to help you get even more out of Stream.

Build your own dashboards, reports & KPIs. Digitise more of your paper-based forms. Or even get HGV & commercial vehicle specific turn-by-turn GPS navigation.