Scan barcodes in the Stream Go mobile driver App
In the Stream Go mobile driver app, you are able to scan barcodes on goods as part of your electronic proof of delivery (ePOD) and collection process.
This improves accuracy: it’s easy to misread a written label and deliver the wrong goods, but a barcode is very much black and white (excuse the pun).
Not only can the driver prove that the item was delivered to the right person (with a signature), where and when the item was delivered (with GPS and timestamps) and the condition the item was delivered in (with a photo), but they can also demonstrate that the correct item was delivered (with a barcode).
Options for using barcode scanning
- First, goods can be scanned out of the warehouse and onto the delivery vehicle, so drivers always have every item they need to make a full delivery, and there won’t be any awkward forgotten items part-way through the day
- When the driver arrives at the delivery destination, they can scan the barcode on the correct goods and deliver them to the customer. The App will notify the driver if they have selected the wrong goods for that delivery drop, reducing the risk of delivering the wrong items
- The barcode can be captured as part of the proof of delivery, so you have further confirmation that the correct goods have been delivered, in case of issues later down the line
- For operators with multiple depots, barcode scanning can also be used in the trunking process. Goods to be trunked from one depot to another are scanned onto the vehicle, and then scanned off the vehicle at the other end, so you always know the location of goods within the delivery system.
Do you need to invest in specialist mobile devices in order to use barcode scanning as part of your delivery process?
The short answer is no: you can use the camera on any smartphone or mobile device to scan barcodes.
The Stream App works on any modern smartphone running Android or iOS – just as photos and sign-on-glass works on a regular consumer smartphone, barcodes can be scanned using the camera function.
On the other hand, if you’ve ever tried to capture a barcode, QR code or text using your phone’s camera, you’ll know that its easier said than done.
While a driver making just a few deliveries each day would probably get by just fine scanning barcodes using the camera on a consumer-grade smartphone, for high volume operations a device with an in-built barcode scanner can be a valuable time saver. Consumer-grade devices can also struggle to scan barcodes in low light conditions (i.e. in the back of a van or lorry), in challenging working conditions (i.e. temperature controlled / chilled) and if the barcode label itself is slightly damaged.
We can supply enterprise-level devices with in-built barcode scanners from Zebra Technologies (like the TC25, TC56 or TC77) will speed up the process of scanning barcodes and cope with the conditions described above in the Stream Go App.