what3words

Pinpoint location accuracy for deliveries & collections

Offer a faster, more accurate, and more reliable last mile service by directing your drivers to precise locations using what3words.

Pinpoint location accuracy

Send delivery drivers exactly where you need them

With what3words, every 3-metre square in the world has been given a unique combination of 3 words, so your drivers know exactly where to go.

Accurate fulfilment

Faster, more reliable deliveries & collections

Drivers arrive exactly where they’re needed, faster and more reliably, without the need for additional directions or instructions.

what3words-w3w-in-stream-to-reduce-driver-frustrations

Driver care

Take the stress out of finding customers

Take away the frustration (not to mention the hassle) of drivers being routed to the wrong entrance or being unable to locate the drop-off or collection point.

what3words features

Use what3words addresses in Stream

The tools you need to help you make more accurate, more efficient deliveries.

3x3m precise locations

Provide your drivers with precise locations for more efficient deliveries.

Add what3words addresses

Paste what3words addresses into the customer's location details.

Quick address search

Quickly jump to the what3words address search directly from Stream.

Multi-Lingual Transport Management System

Plan less, deliver more in your preferred language, across both the desktop application and ePOD app.

“Support has been brilliant throughout. The training, advice, knowledge, professionalism and attitude to everything asked of Stream’s team has been exceptional.”

Gravel Master

“Stream changed the way we operate. Customers receive a better level of service, drivers are happier and the time involved in routing deliveries is substantially lower.”

Colourbank

How it works

what3words for more accurate deliveries

Add what3words addresses to orders in Stream for more efficient deliveries.

Add precise delivery locations

You can add what3word addresses to location details held in Stream.

Stream converts them into lat/long coordinates

The what3words address is converted to lat/long coordinates and stored against that location.

More precise delivery locations for drivers

Your drivers can now navigate to a 3 metre square, arriving at a precise drop-off or pick-up point.

Integrations

Integrate your existing systems

Connect with some of the most popular business platforms, or build your own integration with Stream, using our API.

Amazon ShipTrack

Use Stream as an approved ShipTrack carrier and pass tracking information to Amazon to keep your VTR scores above 95%.

Frequently Asked Questions

Every 3-metre square has been given a unique combination of three words: a what3words address. Anyone can find their what3words location in the free what3words app. Just enter your street address, and then move the map until you find the exact 3m2 location you want to use.

Street addresses often don’t guide drivers to the right entrance, and postcodes can cover huge areas (especially in rural locations). What3words pinpoints the exact 3-metre square location so your drivers know exactly where to go without the need for additional directions. A what3words address can be especially useful for locations in business parks, construction sites and other hard-to-find places.

A what3words address works at ground level. Additional information will be needed for multi-storey buildings, such as the floor number. Where what3words comes into its own for multi-storey buildings is where there are multiple entrances – and you can provide the exact coordinates for the right entrance.