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Video Resources for Omnichannel Retailers from Brightpearl

Our partners at Brightpearl have a huge library of video resources for online and omnichannel retailers, available on YouTube.

Brightpearl is an omnichannel retail management system. Integrated directly with STREAM, retailers have access to a powerful, scalable system that efficiently manages their entire order to delivery process.

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SMS Notifications: The Simple Way To Avoid Missed Deliveries?

Missed deliveries are one of the most frustrating issues for retailers making deliveries in their own vehicles. The cost of sending a driver back out on the road can really begin to eat into your profits.

Not to mention the time and resources spent arranging a re-delivery or worse, negotiating a refund.

Missed deliveries are annoying for customers too - even if you know it was their fault. Customers can become frustrated, and start to demand a discount or to broadcast their irritation on social media.

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Which is the Best ePOD Device?

For businesses delivering goods using their own fleet, differentiating their offering really relies on top-notch customer service.

Giving your drivers and back office staff the software and communication tools they need to deliver amazing service every time is essential. A delivery and logistics management system like STREAM is just the tip of the iceberg. Your drivers need the physical tools as well, to really do a great job.

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Google Analytics Masterclass for Ecommerce Retailers

Google Analytics is important for eCommerce retailers - but how many use it to its' full potential?

The basics of tracking page views and acquisition channels is only the tip of the iceberg - we all know that Google Analytics is powerful, and can give real insight into the patterns of your customers.

So why are many eCommerce retailers not using Google Analytics to its' full potential?

Google Analytics can seem complicated at first, but tracking visitors and goals is absolutely essential, so that you know how you're doing (and where to improve).

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Latest STREAM Newsletter: View Orders Not Yet Ready for Delivery

We've sent out the latest STREAM newsletter!

You can view it here, see the full archive of STREAM newsletters here and sign up to recieve every STREAM newsletter here.

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