Testimonials

“We have been a Stream subscriber for some time now, and it has consistently proven to be an essential partner in our furniture retail and delivery operations. The primary impact of Stream is simple: it makes our lives easier. For a business like ours, planning complex furniture deliveries, which often involve bulky items and specific time windows, can be a logistical headache. Stream’s route planning tools have turned what used to be a tedious manual task into a streamlined, efficient process. We recently integrated Stream with Linnworks, which has been a game changer. We’ve been able to automate more processes across the operation, including passing valid tracking updates back and forth between Amazon and Temu through Linnworks to Stream and back for self-delivery orders. Maintaining high account health on these marketplaces is critical for our success, and Stream provides the visibility and data accuracy required to meet their stringent standards. Finally, Stream’s support team is exceptionally responsive and always ready to assist with any queries.”

“Stream has been at the heart of our 2-man delivery operations for some time now. As a long-term subscriber, we’ve found the software instrumental in enabling us to offer a first-class service to our retail partners. The proof is in the results: our 4.8 Trustpilot rating is a reflection of the reliability and transparency Stream enables us to provide to the end consumer. One of the biggest drivers of our recent growth has been Stream’s valid tracking integrations with major marketplaces like Amazon, eBay, and Temu. By providing valid tracking through Stream, we’ve been able to strengthen relationships with existing retailers and unlock new business opportunities. These integrations give our customers the peace of mind they need to trust us with their big and bulky marketplace deliveries.”

“As a high-volume furniture retailer selling across multiple channels including our own website, Amazon, eBay and Temu, delivery execution and accurate tracking are absolutely critical to our business. Since using Stream, our furniture deliveries have been more efficient and seamlessly integrating marketplaces into a single platform, gives us complete visibility and control over every order. One of the biggest improvements we’ve seen is in our marketplace account health. Stream provides valid, marketplace-compliant tracking across Amazon, eBay and Temu, which has significantly reduced delivery disputes, A-to-Z claims and payment delays. Having accurate, real-time tracking automatically passed back to each marketplace means fewer customer issues and far greater confidence that we’ll be paid on time.”

“With a fleet of over 25 vehicles and thousands of orders to deliver each month (and growing), we needed a delivery management system that not only helped the efficiency of our logistics operation, but was intuitive and easy to use. Stream does exactly that and everyone in the transport, operations and customer service teams love it. We must also say that the support team at Stream has been fantastic!”

“Turn has provided us with control over each of the routes and given the ability to manage them ourselves. We’re able to put the exact routes into Turn that we want the driver to follow. We’re able to design them ourselves and ensure that those routes match what our customer wants. We no longer have to drag and drop routes. The addresses that we’re putting into Turn, often with the greater granularity of what3words, ensures that location pins are exactly where they need to be.”

“We were heavily reliant on the driver having the right Sat-Nav for HGVs. Google Maps is not a suitable option either, as it currently lacks turn-by-turn navigation for HGVs and other commercial vehicles. What appealed most was having a HGV-specific SatNav, but without having to have an extra device attached to the vehicle’s windscreen. Automatically pulling through all the truck dimensions from Stream also made it very easy.”

“Stream is a good TMS System for companies seeking to modernise their transport operations, especially those using Sage 200. Stream’s integration with Sage 200 provides a significant advantage, eliminating the need for complex data transfers, streamlining workflows and reducing the risk of data errors. Stream gives us a range of beneficial features, including the ability to schedule our deliveries; capture vehicle walkaround checks; and monitor and track the performance of our logistics operation, which can help improve efficiency and visibility.”

“After looking for multiple options for logistics tracking, I’d tried many different companies, I found Stream by far the most intuitive and one of the more affordable packages which ticks all boxes for us. We are using Stream on a national level with a fleet of 17 vehicles and room for more growth, Stream has also seamlessly integrated with our SAP Business One system where all consignments automatically push to our logistics tracking software which makes the process very easy. From a training point of view, I’d had initial concerns with moving from a paper-based system we have used for over 30 years to an electronic system. Despite my concerns our drivers picked up the mobile app with no issues and our Logistics Manager picked up the software with no issues either and the transition happened within a couple of weeks.”

“We had a number of disparate systems managing route planning, proof of delivery, and vehicle compliance. Stream has enabled us to consolidate all of these elements into a single platform, and it integrates seamlessly with our existing WMS to automatically make new orders available for delivery planning. As a furniture wholesaler, we only deal with retailers, however, we do offer a premium home delivery service, direct to the customer, on behalf of those retailers. Stream’s email and text notifications have helped us improve on our already excellent customer service, with the ability to send delivery tracking information and status updates to those customers instantly.”

“Stream has proven to be a valuable tool for our team, streamlining our processes and enhancing our overall efficiency. The ability to conduct checks seamlessly has significantly contributed to our team’s productivity.”

“When we moved across to Stream we weren’t confident of finding a delivery management system that we could rely on and that met our needs. However, Stream has never let us down. Their support service is fantastic and they always have the answer. “

“Stream has definitely enabled us to manage our logistics operation more efficiently as we’ve grown. We’ve gone from 15 – 20 members of staff to 60 and Stream has been there to help us keep up, as well as help us meet that increased demand from customers and make sure things aren’t missed on the delivery front.”

“We were looking for a way to be more efficient with our deliveries and Stream helped us immensely. We have noticeably reduced our delivery costs, dramatically cut down on our paper wastage and we are able to provide an overall better experience for our customers. “

“Stream has helped us get up and running quickly. For us here at Relay Technologies, speed to market was key and we thought that Stream represented the best opportunity for us to go live as quickly as possible. It would simply have taken us too long to build out all of these different capabilities ourselves from scratch.”

“Stream has been a dream! Before using Stream our logistics department would plan all deliveries using Google Maps and physical paperwork. Since using Stream, we’ve been able to cut the amount of time needed on route planning dramatically. We’ve had lots of feedback over the past couple of years from returning customers on how much better our communication is, as we are now able to send tracking emails easily with delivery dates and time slots. We would 100% recommend Stream to other companies looking to take control and manage their logistics operation.”

“Stream has been a game changer for our business. The planning of ‘Milk Runs’ is the main tool we use as we have reoccurring orders every week going to the same people. Customers still make good use of the delivery tracking feature, which sends a email to the customers with a tracking link reducing the level of calls and emails from customers trying to find out when orders will arrive. Our logistics team really like the notes and photos features as it has reduced the training time for our new drivers. We also use the pick and delivery lists in our warehouse which allows us to make sure the vehicles are loaded in the correct sequence for the drivers to pick the items when they reach the location, all done through the app. “

“Stream’s fast delivery planning features and user-friendly layout has made it an integral part of the day to day running of our business, especially as it connects seamlessly with Unleashed. The support team provides quick solutions to any queries and always can offer upgrades to improve the service for our customers.”

“We bought in Stream to simplify our route planning processes, it has a very clear and easy to use. We found using the system we were able to go paperless in our transport dept saving us time and money on unnecessary resources. There is a very helpful team behind the scenes helping with any issues and problems that arise. Highly recommended from us.”

“I was looking for a simple but effective delivery management system, and Stream gives me exactly that. Stream’s support team are amazing and response times are rapid and effective. “

“Stream is great for managing our delivery and logistics operation, especially the route planning and vehicle walkaround checks, which are very easy to use. We’ve connected Stream with SAP Business One, which makes the whole planning and order management process even easier.”

“We were struggling with updating customers about their orders and knowing if our drivers were keeping to their scheduled delivery slots. With Stream, we can provide real-time updates to our customers with information about their delivery and visualise the progress of our drivers every step of the way.”

“We faced chargebacks and payment disputes on some deliveries by couriers. We wanted a system to help us provide proof of delivery as we looked to deliver more products in our own fleet. Stream does exactly that. “

“Stream has helped us to streamline our delivery operations, especially now we’ve integrated Stream with Brightpearl. Stream provides us with quick and easy route planning for our deliveries.”

“Stream has revolutionised the way we deliver homeworking products to our staff. Our previous way of planning deliveries was a full-time job, now it takes no time at all. “

“We use Stream to manage and plan deliveries from our garden centre in Ireland. Stream’s mobile app enables us to get a digital signature as proof of delivery and capture photos if there are any issues. Stream also integrates with our EPOS system, OpSuite. We rate Stream 5 out of 5.”

“I have been in fleet management for over 30 years and believe that I am difficult to please, I insist that our operational technology be simple to use and work as intended. Our members have a job to focus on and have enough barriers to overcome while performing their duties. Stream is a quick solution for them at the start and end of every duty. I no longer need to call members to ask for mileages, or travel and review logbook entries, to see if we have any reported faults. It saves valuable time and resources. Members no longer have to complete a paper logbook, which most often is wet or full, nor do they have to contact me to report issues. If a defect is reported via Stream, and something requires immediate attention, they normally get a call from me before they’ve had a chance to leave the site.”

“Stream is a great product, which is very easy to use, and the customer service from the team has been outstanding. Overall we are incredibly happy with Stream and how easy it is for our team to use.”

“We use Stream to send information to our customers and to receive updates and information on every delivery instantly. Stream lets us see where every driver and order is and a visual display on where our deliveries are. For us here at SICO (Europe), the delivery route planning and proof of deliveries are the most valuable parts of Stream.”

“Stream Check is very easy to use for our walk around checks and defect reporting. There’s less paperwork and much better communication between drivers and mechanics. When a defect is reported, it can be dealt with so much quicker and more efficiently. “

“When you’re on the front line of customer service you have to be able to answer any question that customer might throw at you. With Stream, our customer service team can take a call, quickly search for an order and in most cases answer that question immediately. That’s if they even need to call at all as often we’ve already sent them the information they need in a notification directly from Stream.”

“Stream is an excellent solution for various aspects of the wholesale business. What makes the difference to us especially is the after sales service and the magnificent support team.”

“Here at Fresh Logistics we aim to provide the most transparent and proactive service possible, Stream has revolutionised our ability to provide real-time tracking to our clients. Instant feedback on progress, along with ETA’s to their next deliveries, or rescheduling of routes on the fly has been extremely beneficial. Stream truly gives us the edge on both a customer service perspective but also through time saving.”

“Support has been brilliant throughout. The training, advice, knowledge, professionalism and attitude to everything asked of Stream’s team has been exceptional.”

“Quite simply, Stream has made my job easier. We make good use of Stream’s delivery planning features as we not only deliver direct to businesses, but home deliveries as well. Stream makes sure that all delivery routes are planned efficiently and make best use of our fleet.”

“We wanted best-in-class cloud-based software to help manage our logistics business. Mintsoft, Xero and Stream are key components of that mix. We now benefit from modern and automated order, warehouse and logistics processes. We’ve been enable to reduce operating costs by 23% and deliver exceptional customer service.”

“Stream Check gives us instant access to vehicle checks, photos and enables us to track repairs through the system. It’s a very user friendly and easy to install walkaround check system. “

“As one of the leading express delivery companies in Denmark, we place a high emphasis on providing excellent customer service. Stream has helped us continually deliver that all important customer service for our last mile delivery operation. Our retail customers are really happy with the visibility, order tracking and proof of delivery that Stream provides. “

“We use Stream to manage our contract furniture deliveries and collections and make full use of the system to ensure our customers get the best possible service. Stream’s support team is always friendly and helpful.”

“We have been using Stream for a couple of years now and we have found the integration with Brightpearl great and the way we are kept updated with our routes better than any other delivery software.”

“We are using Stream Check for vehicle safety and motorcycle maintenance as availability is top priority. The ability to send photos, do checks quickly and track servicing is absolutely essential. We have a duty of care to our riders, to hospitals and to patients and we are an emergency service. Our Charity is functioning much more efficiently and our riders are safer. “

“The support staff at Stream were great at easing us into the software and were patient with all of our questions – the app is excellent.”

“Stream changed the way we operate. Our customers receive a better level of service, our drivers are happier and the time involved in routing deliveries is substantially lower than before. “

“Stream has helped us replace paperwork with a streamlined collection, delivery and invoicing system enabling us to track deliveries in real-time.”

“Brightpearl and Stream has allowed us to save so much time and energy.”

“Stream has transformed our ability to provide our US-based healthcare customers with the medical equipment and supplies they require. With route optimization and multiple POD statuses, our service commitment has exceeded customer expectations”

“We have dramatically improved the efficiency of our deliveries. Stream worked closely with us to ensure the software was integrated with our business and our workflows. We now process double the orders that we were two-years ago and continue to grow. As we scale our business, technology partners such as Stream who facilitate efficient, automated work flows are critical to meeting our expansion plans whilst maintaining best in class customer service.”

“Stream has it all. A great product, great people, great energy and great ideas. Stream provides strong support, attention to detail and a willingness to suggest alternative ways of driving efficiency or improving service to our customers. If you want a superb transport management solution, with an energetic dynamic approach to development and solution delivery, genuinely look no further.”

“Customer feedback has been incredibly positive. They love the “your items are nine stops away” countdown and the delivery window notification “your item is due today between 11:06 & 12:06”. From a customer point of view it gives reassurance. From a Land Energy point of view it allows us to quickly price, quote, schedule, confirm orders and invoice instantly, based on exact delivered amounts”

“Stream is fantastic software. My team love the time saved to plan delivery routes and contact customers, while my customers love the fact that they receive email and text notifications that they can reply to and confirm delivery slots with. “

“Straightforward and very functional software for organising our deliveries, which has given me more time to do other tasks.”

“Stream gives us the ability to be 100% on top of our orders with the real-time data available quickly and efficiently. It has vastly improved our customer service and being honest I wouldn’t like to imagine Scandinavian House without Stream.”