Order Management Software

Manage orders for planning deliveries and collections

Complete visibility of all your order and delivery information, including order details, delivery tracking, and status updates.

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Order-Management-Order-delivery-management-system

Order delivery management system

Manage orders to be planned for delivery

Get complete visibility of your orders, including order details, delivery locations, line items, and service levels, for improved management of deliveries and collections.

Delivery management integration

Integrate with Stream for automatic order creation

Connect your Stream account with a wide range of business systems including ERPs, inventory, WMS and finance systems, to push orders in ready for delivery planning. View Integrations

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Upload orders

Upload order spreadsheets to plan deliveries

Create delivery & collection orders in Stream by uploading XLS and CSV files of orders, to provide route planning, delivery tracking and proof of deliveries for orders created in another system.

Item-level order management

Manage orders at the item level

Add, edit, and remove items from orders, and create scan events at the item level, for a complete track and trace audit trail for every item on a delivery.

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Partner portal

Self-service partner portal

Delivering on behalf of other businesses? Give business partners access to their own order portal, for adding and tracking their own deliveries & collections.

Pricing engine

Add costs and charges to jobs with a built-in pricing engine

Get rid of complicated spreadsheets and generate prices automatically based on custom set-ups and configurations taken from your rate card, to add costs and charges to individual jobs.

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Click-and-Collect

Click & collect

Click & collect order management & barcode scanning

Assign orders to be collected by customers in-store, or at your trade counter, with barcode scanning and order status updates.

Auto-allocate orders to runs

Turbo charge the planning process by automatically allocating orders to runs

Speed up the route planning process by allocating orders to specific runs automatically, based on certain parameters. Create, confirm and allocate orders automatically with no manual input.

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Order Management features

Order management for your logistics operation

Add, view, and manage all your order information and track them through the delivery process

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Search, filter, & find orders

Use a wide range of criteria to search, filter, & find all of your orders.

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Easily import your orders

Use an existing integration, or use our APIs to create your own. Or import order information using sFTP, CSV, or manually.

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Order information and status updates

Find all the information about an order and a history of all status updates.

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Let partners add & view orders

Delivering on behalf of other companies? Let them view and add their own orders.

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Track orders to delivery

Quickly see how orders are progressing through the delivery process.

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Monitor & report

Access and download detailed reports about your orders to measure against your KPIs.

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Data retention

We store order information (including PODs) for up to 18-months, with the option to extend for up to 6 years.

Integrations

Connect with the tools you already use

Integrate Stream with leading business platforms or build a custom connection using our API, so your workflows stay connected and your data stays in sync.

Marketplace Integrations

Automatic valid tracking for marketplace orders

Use our marketplace integrations to automatically send Stream tracking IDs for seller-fulfilled orders, to provide each marketplace with valid tracking, keep your seller account healthy and reduce customer disputes.

Multi-Lingual Transport Management System

Plan less, deliver more in your preferred language, across both the desktop application and ePOD app.

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V1 Distribution logo
“Stream has been at the heart of our 2-man delivery operations for some time now. As a long-term subscriber, we’ve found the software instrumental in enabling us to offer a first-class service to our retail partners.”
V1 Distribution
Furnishings for Less UK logo
“We’ve been a Stream subscriber for some time now, and it has consistently proven to be an essential partner in our furniture retail and delivery operations. The primary impact of Stream is simple: it makes our lives easier. “
Furnishings for Less UK
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“Valid, marketplace-compliant tracking across Amazon, eBay and Temu, has significantly reduced delivery disputes, A-to-Z claims and payment delays. Having accurate, real-time tracking automatically passed back to each marketplace means fewer customer issues and greater confidence we’ll be paid on time.”
HHI Sofa

How it works

Streamline your order management

Manage your orders from the moment they're received, right through to the delivery being completed.

Add orders to Stream

Use an existing integration, build your own, upload CSV files, or manually create them.

Track all your orders

Quickly search for order information and keep track of status updates from start to finish.

Make customer service your superpower

Fast access to order information enables you to answer customer queries about their order quickly and accurately.

Frequently Asked Questions

Plan less, deliver more.

Slash your route planning time, cut your delivery costs and exceed your customer’s expectations.