Runs, Deliveries & Collections

An order has been marked as ‘delivered’ by mistake

It is possible for a driver to incorrectly mark an item as delivered in the Stream mobile app, even though the item may not have been delivered. Step 1: Locate the order Use the se...

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Why can’t I see my run in the Stream mobile app?

If you’re trying to view your run in the Stream mobile app, but you can’t see it in the list, there could be a couple of reasons why. Reason 1: The run hasn’t bee...

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How do I perform runs and make deliveries & collections using the Stream mobile app?

The Stream mobile app is the application that drivers use to complete walkaround checks, report defects and perform deliveries and collections whilst out on the road. Using the Str...

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