Logistics News

The State of eCommerce delivery in 2021

The retail landscape changed rapidly during the pandemic, with online retail and eCommerce growing exponentially in 2020 and 2021. We’re now in a delivery-first economy – and consumer expectations have expanded to match. eCommerce had already been growing steadily by the start of 2020, and the pandemic just accelerated that growth. The convenience of online […]

Last Mile Delivery Logistics News Supply Chain Posted by Paul on April 21, 2021.

New COVID-19 requirements for international hauliers

New requirements for COVID-19 testing and other safety protocols for international hauliers will be in place in the UK from 6th April 2021. Read on to learn more. COVID-19 testing for international hauliers All hauliers entering England from abroad and staying longer than 2 days must take a COVID-19 test, starting from 6th April. […]

Logistics News Posted by Paul on April 7, 2021.

COVID Impact & Customer Service in e-Commerce (Infographic)

In a previous post, we highlighted ways in which online retailers can use shipping and fulfillment to improve their customer service. A recent study by Dotcom Distribution on the impact that COVID-19 has had on the e-Commerce sector highlights just how much consumer demands have grown throughout the pandemic and why customer service for an […]

Logistics News Posted by Rob Spivey on March 30, 2021.

What you need to know about Driver and Transport Manager Certificate of Professional Competence (CPC)

To apply for an O-Licence, operators must “designate a transport manager if you’re applying for a standard licence”. That transport manager should be a “professionally competent person.” Transport Manager CPC In the O-Licence application, the transport manager must usually provide their Professional Competence Certification. The Certificate of Professional Competence (CPC) examination is offered by a […]

Logistics & Transport Management (TMS) Software Logistics News Posted by Paul on February 5, 2021.

How can online retailers improve customer experiences using shipping and fulfilment in 2021?

It was back in 2007 that the online retail giant, Amazon, launched its Prime delivery service, a low-cost monthly subscription that would set a new standard for the shipping and fulfilment of products purchased over the internet. Amazon’s revolutionary Prime service provided subscribers with unlimited one day delivery on more than a million products available […]

Logistics News Supply Chain Posted by Rob Spivey on February 3, 2021.

Logistics and delivery management in 2021

What’s 2021 got in store for the transportation & logistics sector? 2020 is (finally) over and, compared to this time last year, everything’s changed. Brexit is finalised and we’re back in a national lockdown, so what does that mean for businesses making their own deliveries in 2021? Crucially, businesses need to have a strong online […]

Delivery Management Logistics News Stream Team News Supply Chain Posted by Paul on January 7, 2021.

Year in review: Transport in the Time of Corona

The Office for the Traffic Commissioner’s annual report, 2019-2020 The Office of the Traffic Commissioners is for Great Britain is the independent regulatory body for HGV (heavy goods vehicle) and PSV (public service vehicle) drivers, operators and the industry as a whole. Sponsored by the DfT (Department for Transport), the office is a non-departmental tribunal and […]

Logistics News Posted by Paul on September 1, 2020.

How reviews can make or break trust in your brand

In retail (and especially eCommerce), customer expectations are higher than ever, and the rise of review culture makes it all the more important that customer experience is prioritised. Brands are now recognising the emphasis consumers place on reviews during the buying (and delivery) process. We all know that people are twice as likely to share a bad […]

Logistics News Posted by Paul on April 23, 2020.

Size really does matter: USA vs. UK

Comparing commercial driving in the US and the UK Though the #StreamTeam is a relatively small, but close-knit group of software specialists based in the UK, the Stream subscriber community is an ever growing global one. From the UK to the United States and from Ireland, mainland Europe to New Zealand, we have businesses managing […]

Logistics News Posted by Paul on October 8, 2019.

Home Delivery in the Customer Experience Economy

What is the customer experience economy? The customer experience economy is the natural progression, as goods & services have improved, and people have become accustomed to a particular lifestyle. The customer experience economy that we talk about today is based on a theory from Pine & Gilmour, that predicts a shift in the drivers of […]

Logistics News Posted by Paul on July 26, 2019.

Driving in a heatwave

As temperatures hit record highs throughout the UK, many people are concerned about the dangers of working and driving in extreme heat. What are the risks of driving in a heatwave? Breakdowns The UK sees a spike in breakdowns over the summer months. this is due to a number of factors that can adversely affect […]

Logistics News Walkaround Checks & Defect Reporting Posted by Paul on July 23, 2019.

Have TMS systems become the most valuable part of the supply chain?

TMS systems: an essential part of your operation Transport Management Systems (TMS) have become the ‘must have’ component of the supply chain management software stack according to the Logistics Management’s TMS Market Update which revealed rapid growth in the adoption of TMS across the logistics, transportation and supply chain sector. Alongside Enterprise Resource Planning (ERP) systems […]

Logistics & Transport Management (TMS) Software Logistics News Posted by Paul on March 28, 2019.

Commercial vehicle operators & Brexit

2021 Update New laws relating to vans and light goods vehicles transporting goods between the UK and EU have been announced by the DfT (Department for Transport). The rules will come into place from early in 2022 and will apply to all UK individuals and businesses operating goods vehicles to, from and between EU countries. […]

Fleet Management Logistics News Posted by Paul on March 19, 2019.

Click-and-collect, free delivery & easy returns

How does your final-mile stack up in 2019? The 2019 Multichannel Retail Report highlights convenience and customer experience as the keys to success in the future of retail. The report describes 2018 as a turbulent year across the board. With closures and trouble for some of the big names, SMEs can use omnichannel to their advantage. Many […]

Last Mile Delivery Logistics News Supply Chain Posted by Paul on February 15, 2019.

What does eCommerce Delivery look like in 2019?

In previous years, we’ve looked at how the delivery experience can impact the overall customer experience, and how going above-and-beyond on the delivery promise can act as a differentiator for retailers in today’s competitive marketplace. The latest State of eCommerce Delivery report from Metapack only confirms the continuation of the trend towards customer-centric delivery: “61% […]

Delivery Management Logistics News Posted by Paul on December 7, 2018.

Achieve fast & frictionless delivery in the direct-to-consumer model

The retail landscape seems to be going through something of an existential crisis. Everywhere you turn, you’re faced with news of doom and gloom for retail and the high-street. From the retailers struggling under mounting pressure to the stores folding under the strain, the future looks bleak for retailers who aren’t willing to move with the times. But there […]

Delivery Management Logistics News Posted by Paul on November 30, 2018.

Newer Posts Older Posts