Last Mile Delivery

What is a ‘Milk Run’ in logistics?

When it comes to the transportation of goods, you may have heard the term ‘milk run’ being mentioned. So what exactly does it mean, what’s the official definition and what are some examples of them being used? Milk Run Meaning: A ‘milk run’ is the name given to the process where a vehicle picks […]

Delivery Management Last Mile Delivery Route Optimisation & Planning Posted by Rob Spivey on July 14, 2022.

Three Simple Ways to Lower Your Shipping Costs and Boost Your Profits

Businesses and consumers feel the impact of continually rising fuel prices Brightpearl by Sage’s guide ‘10 Techniques to Lower Shipping Costs and Boost Profit’ is essential reading at the moment, given that the cost of petrol and diesel continue to hit fresh records daily here in the UK. At the time of writing The RAC […]

Delivery Management Last Mile Delivery Logistics News Route Optimisation & Planning Posted by Joe Whitehurst on July 6, 2022.

How to combat rising fuel prices in the transportation & logistics industry

We know that cutting costs without cutting corners is high on the list of priorities for any business, so what steps can delivery and logistics companies take to combat rising fuel prices? Fuel prices in the UK have once again hit record levels this week, with the average price of petrol and diesel now reaching […]

Delivery Management Last Mile Delivery Logistics News Route Optimisation & Planning Posted by Rob Spivey on June 23, 2022.

Are the UK’s top retailers doing enough to give customers the post-purchase experience they expect?

Research conducted by parcelLab has evaluated how the post-purchase experience of the UK’s top 200 major retailers has changed over the past 24 months in order to help brands better understand and improve their customer retention strategies. The study focuses on the retailer’s Operations Experience Management (OXM), which encompasses the whole customer experience post-sales, across […]

Last Mile Delivery Supply Chain Posted by Joe Whitehurst on May 20, 2022.

The State of eCommerce, eFulfilment & Last Mile in 2022

Last mile delivery and eFulfilment are closely linked in today’s eCommerce market. A new report from Ti Insight, eCommerce: eFulfilment and Last-Mile Market Size 2022, addresses the key trends, challenges and developments facing the eCommerce market, today and in the future, whilst providing comprehensive market growth data and forecasts. While the market for last mile […]

Delivery Management Last Mile Delivery Logistics News Route Optimisation & Planning Supply Chain Posted by Paul on April 11, 2022.

Furniture Delivery Software

Boosting Business Without Increasing Headcount Furniture retailers, just like any other retailer, face a number of challenges when it comes to getting their products from their stores and warehouses and into the homes of their customers – especially when they’re using their own fleet of vehicles. In this post, we’ll dive into the problems furniture […]

Delivery Management Last Mile Delivery Logistics & Transport Management (TMS) Software Route Optimisation & Planning Posted by Rob Spivey on February 9, 2022.

Holiday shipping & supply chain disruptions

What are you doing now to avoid losing customer loyalty due to poor holiday delivery experiences? Have you finished your Christmas shopping yet? It’s the question of the moment, isn’t it? For most of us, doing our shopping online is just par for the course. Between Amazon, eBay and independent online retailers, you can find […]

Delivery Management Last Mile Delivery Posted by Paul on December 7, 2021.

The Last Mile: How Can We Make it More Sustainable?

A change in consumer behaviour, and a soaring number of online orders has encouraged many businesses to think about how they can make their last mile deliveries more sustainable. As a result of the COVID-19 pandemic, retailers have been faced with a surge in the number of orders being placed and, as a result, have […]

Electric Vehicles & Alternative Drivetrains Last Mile Delivery Sustainability Posted by Rob Spivey on May 5, 2021.

The State of eCommerce delivery in 2021

The retail landscape changed rapidly during the pandemic, with online retail and eCommerce growing exponentially in 2020 and 2021. We’re now in a delivery-first economy – and consumer expectations have expanded to match. eCommerce had already been growing steadily by the start of 2020, and the pandemic just accelerated that growth. The convenience of online […]

Last Mile Delivery Logistics News Supply Chain Posted by Paul on April 21, 2021.

Click-and-collect, free delivery & easy returns

How does your final-mile stack up in 2019? The 2019 Multichannel Retail Report highlights convenience and customer experience as the keys to success in the future of retail. The report describes 2018 as a turbulent year across the board. With closures and trouble for some of the big names, SMEs can use omnichannel to their advantage. Many […]

Last Mile Delivery Logistics News Supply Chain Posted by Paul on February 15, 2019.

How to choose the right delivery tracking software system

What is a delivery tracking software system? Delivery tracking software traces deliveries throughout the order-to-delivery process. It can help to improve the efficiency of your fleet, as you always know the location of every order at a glance, with no need to make phone calls to drivers, or ‘guesstimate’ delivery times based on where the […]

Delivery Management Electronic Proof of Delivery (ePOD) Last Mile Delivery Route Optimisation & Planning Supply Chain Posted by Paul on August 8, 2018.

How to manage next-day deliveries

Brightpearl webinar recording: ‘Best practice for next day delivery’ We recently co-presented a webinar with our partners Brightpearl and our customer LOFT Interiors to discuss how businesses can easily implement next day delivery. In this post, we’ll go over some of the information and ideas discussed in the webinar, particularly around next-day delivery tracking and […]

Delivery Management Last Mile Delivery Supply Chain Posted by Paul on April 9, 2018.

What do Customers Expect from Deliveries in 2018?

MetaPack recently released their last report: ‘State of eCommerce Delivery’. The report is an annual study of consumers’ delivery expectations and experiences around eCommerce. You can download the full report from MetaPack here. The key findings of the report include an increasing demand from consumers for control and options about their delivery experience: “Demanding innovation […]

Delivery Management Last Mile Delivery Logistics News Supply Chain Posted by Paul on February 28, 2018.

What Is The Real Cost Of Failed Deliveries?

Missed deliveries may be one of the most frustrating and time-consuming aspects of online shopping – both for consumers and for retailers. In fact, research from PCA Predict found that failed and late deliveries pose a significant cost to more than 65% of businesses. This is especially frustrating for retailers using their own vehicles to make their […]

Delivery Management Last Mile Delivery Logistics & Transport Management (TMS) Software Logistics News Posted by Paul on February 21, 2018.

Next Day Delivery Made Easy With Brightpearl & Stream Go

Next day delivery for retailers with their own vehicles We’re taking part in a webinar about fulfilling the next day delivery promise, with leading omni-channel retail management software provider, Brightpearl and our customer LOFT Interiors, who provide a one-stop furniture solution for the residential property industry on Thursday 22nd February at 2pm GMT. Register here to attend. Most […]

Delivery Management Last Mile Delivery Logistics News Posted by Paul on February 8, 2018.

The Last Mile in e-Fulfilment

Furniture sales in the UK are looking healthy. Industry reports from World Furniture Online, pointed to the UK as the second largest consumer of furniture in Western Europe (which, itself, is responsible for over 20% of furniture consumption worldwide). Figures from the ONS also show a steady year-on-year increase (2.9%) of retail sale of furniture, […]

Last Mile Delivery Posted by Paul on February 28, 2017.

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