Brightpearl will host their first ever virtual summit, the ‘Peak Season Summit’ on Thursday 22nd September from 9am to 11pm.

The Summit, which Brightpearl refers to as a ‘holiday readiness’ event will offer valuable insight to prepare retailers for the busy festive period so that they can handle increased demand without putting too much strain on their operations.

Due to a permanent shift in consumer habits as a result of the COVID-19 pandemic, online sales have boomed since 2020. Research conducted by Brightpearl found that 50% of retailers felt overwhelmed by exponential levels of online demand last holiday season.

Retailers who were ill-equipped to cope with this increased demand experienced shipping delays, increased costs and labour shortages, all of which negatively impacted customer satisfaction levels.

Brightpearl’s Peak Season Summit will provide a full day of informative, industry expert-led sessions, panels and break out rooms to address the biggest challenges retailers will face this upcoming festive season and to make sure you can avoid holiday season setbacks and keep customers loyal all year round.

The event will feature experts from across the globe, and they’ve conveniently structured the day so you can attend any session regardless of your time zone! 

Register for the Peak Season Virtual Summit via Brightpearl’s website to gain access to both the US and the UK content tracks >>  

About Brightpearl

Brightpearl is one of the world’s leading retail operating systems. Headquartered in Bristol, Brightpearl also has offices in Austin, Texas in the United States.

Selected by Shopify in 2021 as one of only five global ERP vendors alongside global tech names, including Microsoft, Oracle, Infor, and Acumatica; Brightpearl’s place in the retail operation ecosystem was highlighted by their acquisition last year by Sage.

Stream is closely integrated with Brightpearl – it was the first business system we integrated with – and enables businesses using Brightpearl to create orders in Stream straight from Brightpearl ready to automatically plan and optimize multi-drop delivery & collection routes, as well as provide real-time driver tracking, barcode scanning & Proof of Delivery through the Stream driver App. Stream also sends proactive SMS texts & emails to customers, which helps deliver exceptional customer service.

You can find out more about the Brightpearl integration for shipping & fulfilment here.

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