How to Keep Customers Happy with Better Delivery Management

We all know the formula: great customer experience = happy customers = repeat service + recommendations. However, what are the little things that help to please your customers?

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Online Delivery Tips for Black Friday, Cyber Monday and Christmas 2016

This time last year we reported on some of the trends and challenges for online retailers, in managing their deliveries over Black Friday, Cyber Monday and into the Christmas period.

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What is Electronic Proof of Delivery?

Electronic Proof of Delivery, or ePOD, is the digital capture of a signature or photograph which is usually time, date and location 'stamped' via a hand-held device. By capturing signatures and photographs, electronic Proof of Delivery helps to prove that an item was satisfactorily delivered to a customer - and record any failed deliveries.

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Dako saves time and resources using STREAM

Dako are the latest furniture retailer to manage their deliveries, vehicles and orders using STREAM

STREAM is perfectly suited to managing the delivery and transportation for online furniture retailers - just look at our award-winning partnership with Scandinavian House - and now Dako, the UK's premier supplier of quality Polish furniture are already reaping the benefits of the STREAM TMS.

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How to make vehicle logistics management easy with STREAM

STREAM for vehicle logistics and car transport companies has been launched, with a host of features designed specifically for the vehicle transport industry.

Using STREAM will make the whole process of car transportation quicker and easier, resulting in time and cost savings: both drivers’ time spent on the road, and back-office time spent planning routes and communicating with depots, car dealerships, and auction houses.

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