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1. About this policy

This is the privacy policy of Proximity Resourcing Limited and the STREAM software product (“STREAM”). It applies only to personal data as defined in section 1 of the 1998 Data Protection Act (“personal information” or “information”) and not other types of business or general information. The policy tells you who we are, how we collect personal information about you through this website and our applications, what we intend to use that information for, with whom we intend to share it, how we keep it secure, and how we transfer your information outside the European Economic Area (‘EEA’).

Please read the policy carefully. By accessing or using this website or our applications you are deemed to agree to the terms of this privacy policy, and if you do not agree with it, then you must not send us any personal information.

Note that if you follow a link from this site to another site, this policy will no longer apply. We are not responsible for other sites’ information handling practices. Use of your information by the owner of the linked site will normally be governed by that site’s privacy policy, which we encourage you to read.

Further information about privacy and data protection issues including the online Register of Data Controllers can be found on the Information Commissioner’s website at www.ico.org.uk.


2. Who we are

We are Proximity Resourcing Limited, a company registered in England and Wales with company registration number 06372972. Our registered office is at 4-6 Kerry Hill, Horsforth, Leeds, West Yorkshire, LS18 4AY. Please see our contact section for more information. If you have any queries about the information we hold on you, please contact us at the address above, or email marketing@proximity.co.uk or telephone on 0113 393 3360.


3. How we collect information from you


3.1 By the use of “cookies”

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.

Cookies are small files saved to the user’s computer hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

Browser-specific instructions on how to restrict or block cookies may be found on the Interactive Advertising Bureau’s website athttp://www.allaboutcookies.org.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information: http://www.google.com/privacy.html.

Further information on cookies used by Google can be found at: https://www.google.com/policies/technologies/types/


3.2 By registration

We collect information about you that you provide when you complete any of the various forms on our site to contact us, make enquiries, request a trial or demo, apply to us and give us feedback.

We need you to give us certain information, which will be indicated on the form you are required to complete. It would help us if you give us any other information that you think will be relevant but you are under no obligation to do so.


3.3 By you contacting us by other methods other than the website

The website provides various telephone numbers and email addresses for you to contact us. We will collect information from you that you provide through any of these methods.

We may also collect other information you supply to us after your initial contact with us.


3.4 By downloading and using our applications

Our mobile applications obtain the information you provide when you download and register them. Registration with us is mandatory in order to be able to use the basic features of the applications.

In addition, our applications may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the apps.

When you use our applications, we may use GPS technology (or other similar technology) to determine your current location.


4. Contact and communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to.

This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.


4.1 Email Newsletter

This website operates an email newsletter programme used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include, but not limited to; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity.

This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed at the footer of each email campaign.


5. External links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.


6. Your rights

You have a right to rectify any errors in information we hold about you, and to change or correct any details you have already given us. Please inform us about changes to your details so that we can keep our records accurate and up to date.

You also have a right to be removed from any mailing list we hold at any time, but you must first contact us either by writing or emailing us at marketing@proximity.co.uk.

You have a right to see a copy of the information we hold about you on payment of a statutory fee, which is currently £10. Before we agree to this, you must provide with sufficient evidence of your identity and sufficient details of the information you wish to see to enable us to locate it.


7. Transfers outside Europe

We are obliged to satisfy ourselves before transferring your information to a country outside the EEA that it provides adequate protection for your data protection rights. The EEA comprises the EU countries and Norway, Iceland and Liechtenstein. Countries outside the EEA may not give the same level of protection to your information as those within the EEA.

Our servers are hosted in the UK. No company or personal data is stored outside the EEA.